Reach Out to Us
Support is available to help with account-related questions, verification checks, technical issues and general feedback. Our UK team can assist with deposits, withdrawals, bonus enquiries and responsible gambling concerns. For fast help use the in-account help or contact us by email or phone. We aim to answer routine enquiries promptly, and where required we will escalate disputes or complex payment queries to specialised teams for quicker resolution. If you prefer, use the account chat to attach documents securely for verification.
| Department | Contact |
|---|---|
| Customer support | [email protected] - Live ticket system; typical response 24 hours |
| General enquiries | [email protected] - Business and press requests; reply within 48 hours |
| Affiliate enquiries | [email protected] - Partnership proposals and reports |
| Phone | +44 20 7946 0832 - Mon–Fri, 09:00–18:00 |
| Working hours | Mon–Fri, 09:00–18:00; out-of-hours email support available |
Email Assistance
Email is the preferred way to contact us for detailed requests, account-related issues or where documents are required. Please email [email protected] with a clear subject line and include your full name, account username and up-to-date contact details. Supplying this information up front helps us process your query more quickly and avoids unnecessary delays.
Submit Your Inquiry
Contact PricedUp support. We aim to respond within 48 hours. Name Email Message Send message Need help with your Priced Up account or withdrawals? Use the form above and include your account ID if possible.Response Time
Need help? Our support team aims to reply to most enquiries within one business day. Simple questions are usually resolved quickly, while more complex cases, such as verification or payment issues, can take longer depending on their nature and the information required. We will keep you updated and may request documents to help resolve your case.
Feedback
We’d love to hear your feedback, suggestions or ideas for improving the site. Please send thoughts on games, payments, promotions or usability - every message is read by our team and used to refine the service and user experience. Your input helps shape updates and fixes, so do get in touch; we review all submissions and act on common themes.